Company devices
A Gate owner can now create a time-limited, one-use enrollment code for a company computer. The signed probe installer is not published yet, so there is no probe download.
IT support and device management
Support requests and company computers, in one place.
CitadelGate is a workspace for companies and their IT support providers. It keeps support conversations attached to numbered tickets and helps technicians see the health of computers that have been enrolled.
Open the service deskSupport tickets
Each request gets a clear ticket number. The company and its support team can keep customer messages and private technician notes in the same case.
Authorized remote help
The server has a ticket-linked PowerShell relay for technicians. A managed probe and the browser console are required before a technician can use it on a real computer.
What is ready today
Being built in clear steps
The sign-in portal, company separation, ticket conversations, ticket numbers, and remote-session backend are live. A limited one-time probe enrollment flow is ready for verified internal builds. The signed probe installer, remote-control release checks, bulk software installs, and AI troubleshooting are not available for customer use.
Sign in
Use the account provided by your IT support administrator. CitadelGate does not offer public self-registration.